Terms of Service

Sunseed · Last updated: [publication date]

Draft: these terms are not in effect yet.

These terms are an agreement between you and [name or company name], [address, country] (“we”, “us”), about your use of Sunseed: the browser extension and the service behind it. By creating an account you accept these terms and our Privacy Policy.

1. The service

Sunseed reads the questions on a web page (and any files you attach) and answers them with an AI model from Anthropic (Claude) or OpenAI (ChatGPT). It can also fill the answers into the page's form fields. It never submits a form for you.

2. Your account

• You need an account to use Sunseed. Give a real email address that you control.
• An account is for one person. Don't share it.
• Keep your password secret. You're responsible for what's done with your account.
• You must be at least 16, or have the consent of a parent or guardian.

3. Plans and limits

• New accounts start on the Free plan.
• Each question you send counts as one request, whatever the model. A request that fails before any answer arrives doesn't count.
• The count resets at the start of each calendar month (UTC).
• To change your plan, contact us at support@sunseed.io. [Prices, billing period, payment method, cancellation and refunds for paid plans, including the 14-day right of withdrawal for consumers in the EU, and how it applies to a digital service that starts at once.]

4. Fair use

To keep the service working for everyone, every plan has limits on how fast requests can be sent. For example, at most 20 questions an hour, and one question at a time. These limits apply to Max too: “unlimited” means no monthly cap, not unlimited speed. We may also pause requests for everyone for the rest of the day if overall use is unusually high. We may adjust these limits; if a change makes your plan significantly less useful, we'll tell you in advance.

5. Acceptable use

You agree not to:

• use Sunseed where AI help isn't allowed. Many schools, universities, employers and exam providers treat AI help during graded, proctored or certification tests as cheating. Checking and following those rules is your responsibility;
• send content that's illegal, that you don't have the right to share, or that breaks the usage policies of the AI providers: Anthropic's Usage Policy and OpenAI's Usage Policies;
• use the service other than through the Sunseed extension (for example with scripts or automated tools), resell it, or give others access to it;
• try to get around the plan limits, for example by creating several accounts;
• interfere with the service, test its security without our permission, or try to get access to other people's accounts.

6. AI answers can be wrong

Answers are generated by AI models. They can be incomplete, out of date or simply wrong, even when they're marked “sure”. Check them before you rely on them, and don't use them as the only basis for important decisions. When Sunseed fills in a form, check the filled answers before you submit it.

7. Your content

What you send (page content, screenshots, attached files and your instructions) stays yours. You give us permission to process it only to answer your questions, which includes sending it to the AI provider you chose. We don't store it (see the Privacy Policy). You're responsible for having the right to send it.

8. Availability and changes

We work to keep Sunseed available, but we can't guarantee that it will always work, or work without errors. It depends on the AI providers, which can be slow, unavailable, or decline a request. We may change the service, including which models are available, as the providers change theirs.

9. Suspension and ending your account

• You can delete your account at any time with Delete account in the extension's Settings.
• We may suspend or close your account if you seriously or repeatedly break these terms, or if we have to by law. Unless that would be unlawful or let the misuse continue, we'll tell you why.
• If we stop offering Sunseed, we'll tell you at least [30] days in advance. [What happens to prepaid paid-plan periods.]

10. Liability

To the extent the law allows, we aren't liable for indirect or consequential losses, or for losses caused by relying on an AI answer. Our total liability to you is limited to [the amount you paid us in the 12 months before the claim, or EUR 50 if that's more]. Nothing in these terms limits liability that can't be limited by law, such as for intent or gross negligence, or for death or personal injury.

11. Consumer rights

If you're a consumer, you keep all the rights that the law of the country where you live gives you, and nothing in these terms takes them away.

12. Governing law

These terms are governed by the law of [country]. If you're a consumer in the EU, you can also rely on the mandatory consumer protection law of your country and bring a claim in its courts.

13. Changes to these terms

We may update these terms. We'll tell you about significant changes in the extension or by email at least [30] days before they take effect. If you don't agree, you can delete your account before then; otherwise the new terms apply from that date.

14. Contact

Questions about these terms: support@sunseed.io.